We hereby lay out our terms of business and engagement with ref to all 121 client consultations, NLP and clinical hypnotherapy sessions. We strongly recommend you read and understand the life practice terms of business and price and policy found on the Life Practice Website.
“I confirm I have read and understood the cancellation and refund policy with regards to Life Practice Nutrition Packages, Life Coaching Packages and Life Practice mentoring programs. I confirm I understand when booking life Coaching packages with the Life practice UK that no refunds are given when sessions are postponed or canceled by me. I also understand if I cancel booked sessions within a set program this will count towards my overall session numbers. The Life Practice deem a contract to be in force between the client and the LPUK ltd once they have submitted and invoice to the client (in advance of sessions) and this has been duly paid by the client”
The LPUK will always encourage a free telephone consultation between LPUK and the client to ensure the suitability of our programs for each individual client. I confirm this has been offered to me and took place as stated above. I understand the LPUK will always meet their appointment commitments once confirmed however in unforeseen and unavoidable circumstances where the LPUK cancel an appointment this will be done on email within 24 hours of the appointment date and time.
I understand that when using techniques such as Hypnotherapy and NLP successful outcomes depend on individual client susceptibility and commitment and results are not guaranteed. The hypnosis industry acknowledges there are no guarantees with outcomes when using clinical hypnosis although some people seem to enjoy the benefits more than others. Industry figures suggest 20% of people respond well, 60% of people gain benefit from hypnosis where 20% of people receive no benefit at all.
With particular regards to life coaching and nutrition programs successful outcomes largely depend upon the client completing agreed goals and actions.
I confirm the LPUK ltd have acted professionally and within the parameters found in the price and policy section of their website, found at www.lifepractice.co.uk.
We offer Free Payment Plans – Course Fees can be split over 12 months, no extra charge. We do ask for a payment agreement form to be signed to confirm you can afford the payments and will make them on the dates due. Where a delegate chooses our free payment plans we do ask for a direct debit or standing order to be set up for the payment term along with a signed payment agreement. We collect a 25% deposit and split your payments free of charge up to a maximum of 12 spread over 1 year. Upon booking we collect your 25% deposit plus 1 payment and then the rest monthly. Course certificates will not be issued until the delegate has completed their Payment Plan term in full.
Length of our Courses:
How to book a course
You can email us at or call our booking team on 01462431112. We will forward you our short course application form and payment agreement if you are paying using our free payment plan. Once completed and returned together with course payment or minimum of 25% deposit we will confirm your place on the course. You can also book direct on our website by pressing the “Buy Now” button which will automatically reserves your course place for a deposit of £450.00
We have an agreed room rate of £55.00 per night including a full breakfast with the course venue: The Sun Hotel, Hitchin. Please check this with the Sun Hotel prior to booking a room.
Payment Terms – As of September 2017:
Payment in full must have been received by us as cleared funds prior to the commencement of the training course booked. Failure to do so will result in the refusal of delegate access to the training course booked. Company invoices rendered are for settlement within 30 days. VAT is added to all accounts at the prevailing rate.
The NLP Coaching Company retains the right to withdraw certification at any time after the course, if payment terms are not adhered to.
Cancellation & Refunds – We recommend you read and understand our Terms of Business prior to booking onto any of our courses. If in any doubts please call us for clarity on 01462431112. We offer and recommend a free pre course consultation to answer all your questions and give you the opportunity to meet us prior to you booking on any of our courses
The NLP Coaching Company’s refund policy follows the Consumer Contracts Information Regulation 2013 for cancellations.
Outside of the above we will refund all course fees in full subject to the following:
If a cancellation is requested, the NLP Coaching Company must be notified at least 30 days before the course start date in writing if a refund is required. If approved the refund will be made to the payment source on the 1st working day of the following month.
For scheduled courses and training the NLP Coaching Company Ltd does not offer refunds once you have been confirmed on the course and have paid the deposit, however where appropriate we will make every effort to secure you a place on a future training course. Where multi course parts and modules are booked at the same time the cancellation period begins on the first day of booking for the first course for all courses.
Contract cooling off period
In accordance with the law, you have a 7 day ‘cooling off period’ from the date you booked your course either verbally or in writing or booked online in which you have the right to cancel your purchase and receive a full refund. You do not need to give a reason for cancelling your purchase. We are obliged to refund your payment in full within 30 days of your notice of cancellation which must be made in writing. Should you wish to cancel your purchase within the 7 day ‘cooling off’ period, please call 01462431112 or email . Once you have begun training we are unable to offer any refund even if your first day of training is within the cooling off period. Where multi module courses are booked the cooling off period for all of the modules / parts of the course begins on the first day of booking the first course or module. Where multi course parts and modules are booked the cancellation period begins on the first day of booking for the first course for all courses.
In the event of cancellation by the NLP Coaching Company/Life Practice UK Ltd
We will always aim to run our courses as advertised however we reserve the right to cancel any events, webinars, courses as and when circumstances arise outside of our control. Where an event is undersubscribed the NLP Coaching Company team reserve the right to cancel the event accordingly. All monies will be fully refunded upon written request and every effort will be made to run the event as planned. Alternatively delegates will have the option to book onto an alternative course
Your learning experience is our priority. We work on a strict trainer to student span of control / ratio of 1 to 8. Therefore course groups tend to be small and focused. Some other providers run large audiences of delegates and can deliver a stage / show style course. Ours is focused learning ensuring each delegate receives the appropriate level of course input and training.
Obtaining our Course Brochure
You can download our course brochure from our website. We will ask you to register your email address however phone numbers are optional as we will only call you if you give us permission.
Life Practice Life Partner
We firmly believe NLP skills need ongoing maintenance so therefore are proud to offer all delegates the option of becoming a Life Practice Life Partner. This means you can attend future NLP Practitioner Courses as our guest, once you have successfully attended and passed our NLP Practitioner Course “Get the life you want” or our Integrated NLP, Hypnotherapy and Coaching Diploma. This is subject to availability and space, first time paying delegates will always take priority.
Early Bird Discounts
We offer an Early Bird Course Price on all our courses. To qualify you need to pay the Early Bird price in full 6 weeks prior to the course start date. From time to time at the company’s discretion the Early Bird offer may be extended to some promotional campaigns or partnerships.
We supply refreshments in the way of tea, coffee during our mid-afternoon break. Water is available throughout the day. Lunch is excluded.
Course Code of Conduct & Behaviour
We expect delegates to behave professionally when attending any of our courses. Complaints from hotel staff or fellow delegates will be investigated and may result in you being asked to leave the course. In these circumstances no refund of course fees will be given. If you also decide to leave during a course we are unable to offer any refund of course fees. If you are experiencing difficulty whilst attending the course please speak to one of the course trainers who will be happy to help. It is the delegates responsibility to complete all pre course work and be in a position to take part in course role plays, skill sets, skill evaluation and class discussions. If the delegate chooses not to contribute to in class activities, or is absent, or late for classes the NLP Coaching Company cannot be held responsible for any detrimental impact on individual student learning outcomes. It is the sole responsibility of the delegate to book and settle all hotel bills and personal expenses and refreshments before checking out
.Pre-Training Course Consultation
In order to make sure the course is right for the delegate, we offer a free face to face pre-training course consultation with Mark Shields, the lead trainer so you can ask any questions.
Who to contact for help before, during and after the course
We are always available to discuss any aspects of your training and pre-course work, please call us on 01462 431112 or email to set up a call.
We are accredited trainers for The British Association of Therapeutic Hypnotherapists and NLP Practitioners. If you feel the need to complain please contact Lesley Barker at www.bathh.co.uk We would always ask you approach us first as we will try our very best to resolve your complaint to your satisfaction. As of 1/1/16 we have been trading for 10 years and pride ourselves on being complaint free.
Certification and Accreditation
The Life Practice Group and NLP Coaching Company are trainer members of The British Association of Therapeutic Hypnotherapists and The General Hypnotherapy Register for Hypnotherapists and NLP Professionals. In addition the Association of NLP will allow students to join their membership body from our course as practising professional NLP Professionals. This is because our course meets their criteria for face to face training hours
The NLP Coaching Company is part of the Life Practice Group and all trainings advertised via either the NLP Coaching Company Ltd or Life Practice UK Ltd are administered and delivered through the NLP Coaching Company. Please note: All training courses advertised on this website are administered by our sister company the NLP Coaching Company. www.thenlpcoachingcompany.com
To find out more about our courses call us now
|Life Practice UK Suite 1, 107 Bancroft, Hitchin Hertfordshire SG5 1NB|